Question 1

How do I search for a caravan or motorhome?

Accepted Answer

Use the search bar on our homepage or browse by category, make, price range, location and specs on the Buy page. You can also filter by features like number of sleeps, off-road capability, and towing weight.

Question 2

Is it free to browse listings?

Accepted Answer

Yes. Browsing, searching and viewing listings is completely free. You don’t need an account to browse.

Question 3

How do I contact a seller?

Accepted Answer

Every listing has an enquiry form. Fill in your name, email and message, and your enquiry is sent directly to the seller. You can also reveal their phone number if they’ve provided one.

Question 4

What does "Price on Application" (POA) mean?

Accepted Answer

POA means the seller hasn’t listed a fixed price. This is common for new, made-to-order vehicles or high-end builds. Use the enquiry form to ask the seller for pricing.

Question 5

Can I save listings to view later?

Accepted Answer

Yes. Create a free account and click the heart icon on any listing to save it. You’ll find all your saved listings in your dashboard.

Question 6

What are sold listings and why can I see them?

Accepted Answer

Sold listings stay on VANTURE permanently so you can see what similar vehicles sold for. This helps you understand market values when buying or pricing your own sale.

Question 7

Can I set up alerts for new listings?

Accepted Answer

Yes. Visit the Want to Buy page to describe what you're looking for. We'll email you when matching listings are published.

Question 8

How do I list my caravan or motorhome for sale?

Accepted Answer

Click "Sell" in the navigation, choose your plan, create an account (or sign in), then follow the step-by-step listing form. It takes under 5 minutes.

Question 9

How much does it cost to list?

Accepted Answer

We offer several listing plans starting from a basic listing. Visit the Sell page to see current pricing and what's included in each plan.

Question 10

How long does my listing stay live?

Accepted Answer

Private seller listings run for 90 days. Dealer listings stay active for as long as the dealer subscription is active.

Question 11

Do I need to get my listing approved?

Accepted Answer

First-time sellers and listings with custom (unrecognised) makes or models go through a brief review, usually within 24 hours. Returning sellers with known makes and models are published instantly.

Question 12

How do I mark my listing as sold?

Accepted Answer

Go to your dashboard, find the listing, and click "Mark as Sold." You’ll be asked (optionally) what it sold for — this helps other buyers understand market values.

Question 13

Can I edit my listing after publishing?

Accepted Answer

Yes. You can update photos, price, description and specs at any time from your dashboard.

Question 14

What photos should I include?

Accepted Answer

At least 4 photos: exterior front and rear, interior living space, kitchen, bathroom and sleeping area. Listings with more photos get significantly more enquiries.

Question 15

Does VANTURE offer finance?

Accepted Answer

We’ve partnered with a specialist RV finance provider. You’ll see finance estimates on every listing, and you can apply directly through the link on any listing page.

Question 16

Are the finance estimates accurate?

Accepted Answer

The weekly estimates shown on listings are indicative based on a standard rate and term. Your actual rate depends on your credit profile, deposit and loan term. Use the finance partner’s calculator for a personalised quote.

Question 17

Can I get pre-approved before I find a van?

Accepted Answer

Yes. Visit our Finance page to start a pre-approval application with our finance partner.

Question 18

How do I list my dealership on VANTURE?

Accepted Answer

If your dealership is already listed (we pre-populate from public data), you can claim it. Otherwise, visit the For Business page to get started.

Question 19

What’s included in a dealer subscription?

Accepted Answer

Dealer plans include unlimited listings, a branded dealer profile page, lead management dashboard, analytics, and more. Plan features vary — check the For Business page for details.

Question 20

Can I manage leads through VANTURE?

Accepted Answer

Yes. Your dealer dashboard includes a leads inbox where you can track enquiry status, add notes, and manage your pipeline.

Question 21

Do you integrate with CRM systems?

Accepted Answer

We support GoHighLevel (GHL) integration. When connected, enquiries are automatically forwarded to your GHL pipeline. More CRM integrations are coming.

Question 22

How do I create an account?

Accepted Answer

Click "Sign In" in the navigation, then "Create Account." You’ll need your name, email and phone number. You can sign in with a password or magic link.

Question 23

I forgot my password. How do I reset it?

Accepted Answer

On the sign-in page, click "Forgot password?" and enter your email. You’ll receive a reset link within a few minutes.

Question 24

Is my personal information safe?

Accepted Answer

Yes. We take privacy seriously. Your data is encrypted and stored securely. Read our Privacy Policy for full details.

Question 25

How do I delete my account?

Accepted Answer

Contact us at hello@vanture.com.au and we’ll process your request. Note that published listings will be archived, and sold listings remain public as market data.

Question 26

What is Van Services?

Accepted Answer

Van Services is our directory of caravan and motorhome service providers across Australia — repairers, accessory shops, storage facilities, electrical installers and more.

Question 27

How do I find a service provider near me?

Accepted Answer

Visit the Services page and use the map or search by location and category to find providers near you.

Question 28

I run a service business. How do I get listed?

Accepted Answer

If your business is already on our directory, you can claim it. Otherwise, contact us at hello@vanture.com.au to get added.

Frequently Asked Questions

Buying

Selling

Finance

For Dealers

Account & Security

Van Services